“Clean Monday” food specialties and customs

Clean Monday, celebrated by the Orthodox Church, marks the beginning of the Great Fast, of the Forty Days Lent, the preparatory period before the great feast of Easter “Pascha”, one of the most important holiday in Christianity.

“Clean Monday” customs are date back to ancient times and includes flying kites (which are symbolic of the Resurrection) and consumption of very special delicacies:
Azyme” bread (unleavened)

  • Lagana, a special kind of “azyme” bread (unleavened) symbolizes the manna offered by God, which is baked only on that day
  • Halvas (Halvah) a semolina-based ahomemade plain and densely-grained confection made of ground sesame, sugar, water and oil, sweetened with honey or “petimezi” (grape must made syrup)
  • Taramas the small salty beads of the red caviar (fish roe)

Read more for “The Greek Delicacies of Clean Monday” in the following “Greekreporter” website link:
Lagana, Halvas and Taramas, The Greek Delicacies of Clean Monday

Greek traditions and celebrations in the New Year’s Eve

A big variety of different rituals are kept and passed through generations, involving the New Year’s Eve celebrations in Greece.

Smashing Pomegranates for prosperity

NewYear2021On the night of New Year’s Eve, they hang a nice pomegranate over the front door. Minutes before the clock shows 00:00, the whole family exits the house. After the year change, one family member (usually a child) enters the house again, stepping carefully inside with the right foot. The specific family member has a special name that would follow him or her for the rest of year “First Footer” and he would be in charge of bringing good luck for each and every one on the house.

At the moment that the “First Footer” enters the house, one other from the family, grabs with the right hand the pomegranate and smashes it against the house door. The cause is to break pomegranate to many seeds and spread it in the room. According to tradition as more seeds fall over the floor, the more prosperity, good health and good fortune will be brought to the family of the house.

Vassilopita almond Cake for Saint Basil (the Greek version of Saint Nicolas)

At the New Year’s Eve celebration family dinner, “Vassilopita” is the special desert of the day. It is a an almond cake witch a baked coin inside, sliced up and served. The cutting of the cake is a small ceremony as the 1st  cut goes to the new born Jesus, the 2nd to Agios Basil, the 3d to the house and the next slices to the family member from older to younger order. Even the members of the family that are not present are having their own slice of this special cake. The lucky member, that has the coin in his/her slice, is the one that would have good fortune for the new year.

For more Greek New Year’s Eve traditions click the link below:

Celebrate the New Year in Traditional Greek Style

I felt safer in my vacation in Greece, than in Manchester at my home

Angela Epstein a  journalist from Independent is describing in his article about her Greek vacation experience in the days of the pandemic.

The author writes: “For millennia, the Greeks have aced hospitality (filoxenia). In fact the ancients had a word for it – FiloXenia – which rendered sacred the imperative to show a warm welcome to those visiting far from home. “

DiscoverGreeceAs she if filling very safe in Greece spending her vacation in Crete she descripes: “There are so many other measures to admire too: the taxi driver who told us the police would pull him over if we didn’t wear masks, and the temperature checks before we entered the hotel building – not only for ourselves but for the cab driver, even though he ventured no further than the courtyard. And, of course, the mandatory wearing of masks at all times indoors – not simply in shops.”

I wish I was still in Greece to offer answers on a postcard. Though perhaps the biggest question of all is, why did I come back so soon?

If you are interested in this, check the full article in the link below:



Health protocols at Arcus due to COVID-19

Arcus Suites | Pool & Garden

Health protocols that are applied at Arcus Suites due to COVID-19

Action plan
The Hotel has developed an action plan and individual protocols for each section of the establishment to take measures, prevent and manage suspected Covid-19 cases in order to limit the spread of the virus to staff and guests.
The action plan is conformed by the recommendations of Greece’s public health organization – EODY.
According to the plan, the hotel management has appointed a health coordinator to supervise that protocol is being followed and a doctor on call who will act on the instructions of EODY for testing suspected cases of Covid-19.

The Hotel informed all stakeholders (employees, guests, contractors, suppliers, visitors and the public) on the measures of its action plan.

Hotel staff
All staff members:
• are aware of how the Covid-19 virus is transmitted and able to provide information to guests.
• are trained on practices for cleaning and disinfecting identified spots, on following hygiene rules to avoid transmitting the virus (frequent hand washing, avoiding handshakes, physical distancing, avoiding contact of hands with eyes, nose and mouth and respiratory hygiene).
• are provided with personal protective equipment (masks, gloves).
• undergo thermal screening every morning.

• Antiseptic for the guests, next to the hotel entrance.
• Check in και Check out in outside area (when weather conditions allowed it).
• Web – paperless Check in (e-concierge service)
• Frequent disinfection of reception desks.
• Staff members are keeping the appropriate distance (at least 1,5 meters from customers).
• When requested, staff is capable to inform guests on the hotel’s rules and the new measures taken.
• The Hotel provides information leaflets on basic health instructions and useful coronavirus-information for guests through the public screens and room TVs.
• For any case of emergency, a medical kit is available which includes disposable gloves and masks, antiseptics, cleaning wipes, apron, long-sleeved robe and laser thermometer.
• Staff is able to identify symptoms and report them to the health coordinator.
• All key are disinfected.
• Non-hotel guests are prohibited from entering hotels.
• Mandatory extension of duration of check-out and check-in times between stays (check out by 11am and check in from 3pm) so that rooms can be thoroughly cleaned and disinfected and aired out through natural ventilation.

Cleaning, disinfection, housekeeping
• The Hotel implements improved disinfection and deep cleaning practices in accordance to EODY instructions.
• In addition to the normal cleaning procedures, the public areas, the main entrance, reception, door handles, counter tops, tables, handrails, elevator knobs and other “high-frequency “touch points” are being sanitized and disinfected frequently each day.
• Hand sanitizers are present in each public area.
• “Personal” hand sanitizers in each room
• Guest rooms are receiving additional cleaning upon departure, paying particular attention to touch points.
• The daily cleaning and change of sheets, pillowcases and towels is carried out only upon request from guests.
• We have removed from all rooms, every object such as extra pillows, bedding and shared multi-purpose items such as menus, magazines, etc.
• TV and other controls have disposable covers.
• Fabric surfaces (e.g. furniture upholstery) are cleaned with a steam appliance.
• If it is possible due to availability between stays of guests, the rooms remain empty and ventilated for 24 hours.
• Customer information with special marking on when and how the room was cleaned.

Air condition in rooms
• Room individual fan coil air condition filters, has been replaced with new washable.
• Each room has an independent ventilation network. Ventilation systems provide fresh, clean air. Continuous ventilation is performed to prevent virus recurrence.
• Regular maintenance and chemical cleaning of fan coil.
• Continuous filter cleaning.

Public areas
• Social distancing rules applied in public areas include lobby, seating area, outdoor seating, etc.
• Signage and floor markings are present to remind customers to keep their distance from one another.
• Installation of antiseptic solutions in all public areas.

Swimming pool
• Number of bathers: the crowding density in hotel pools is calculated with an index of 5 m2 of water surface per person (total of 8 persons for 40sqm).
• Physical distancing:
• The layout of seats on swimming pool decks (sunbeds, chairs, sun loungers, etc.) should be such so that the distance between the ends of the seats of two people under two different umbrellas be at least 2 meters in each direction.
• All sunbeds seats, tables, personal storage boxes, price lists and any other items should be disinfected after a guest leaves and before used by another guest.

Hotel log book
For public health protection, hotel would keep an updated record of staff members and all guests staying at the hotel – name, nationality, date of arrival and departure, contact details (address, telephone, e-mail), so that communication is possible if a coronavirus case is identified at a later time.
The General Regulation on Personal Data Protection (GDPR) would be observed and all staff members and guests must be informed that their information will be kept on file for reasons of public health protection.
It is necessary to record and update all events that may occur in the log book.

Five Virgins (nuns) of Argyroupoli

On the way to the settlement of Kato Poros, east of the village of Argyroupoli, in the municipality of Rethymno, descending to a beautiful gorge, is the church and the tomb of the Saints Five Virgin’s and, next to it, five carved rooms on the rock, where, according to tradition, the ascetics virgins lived five saints, honored in the area.

The entire site is located in the area of ​​the Greco-Roman cemetery of the ancient city of Lappa, (it is also called “Lappa cemetery”) which had recently been excavated with particularly important findings. The very tomb of the five saints, as well as the five carved rooms, where tradition places their ascetic life, are tombs of the Greco-Roman period, which were apparently used by the saints a few centuries later. It is one of the most important sanctuaries on the eastern side of the prefecture of Rethymno and one of the most beloved to our people Orthodox pilgrimages, with a history of centuries, recorded by Western European travelers since the 15th century.

5 Virgins ChurchLappa was an ancient city of Crete, extremely important and the seat of a diocese, which probably included the settlement of Rithymna (today’s Rethymno). It was destroyed by the Arabs in the 9th century AD. Today’s Argyroupoli is built on the same location site, of great historical and archaeological importance. The city of Rethymno is watered from the waters of Argyroupoli, known also as “sources of Agia Dynami” or “Springs of Argyroupoli” or “Argyroupoli waterfalls”.

The Holy Five Virgins, from the time that the historical memory survives until 2014, were celebrated in their temple, which communicates with the place of their tomb, on the Tuesday of the sacramental week (Easter Tuesday) week after Easter, while on Holy Tuesday Christians from Argyroupoli, especially women, as well as from other villages in the area, went to the temple, cleaned, reminisced, lit candles and received from the holy water that gushes from the shrines of the saints. Since 2015, the Holy Metropolis of Rethymno and Avlopotamos and the parish of Argyroupoli have carried the celebration on the Saturday of Diakainisimos, as the most suitable day for the event.

5 Virgins Church, Lappa cemeteryDuring the Feast of the Five Saints, local shepherds lead their herds to the church location, which are blessed by pastors. Then they milking their sheep and after the end of the Divine Liturgy, they offer the milk to the pilgrims and the visitors, along with a piece of fresh Cretan cream cheese and local treatments. Milk is also sent by many breeders who are unable to attend. In fact, some of them they have arranged (promised) the supply of milk, praying for their flock, especially in cases of illness.

The names of the Saints Five Virgins are recorded in 1577 by Francesco Barozzi – who copies them from hagiography in their temple – as Thekla, Maria, Martha, Ennatha (or Enneim) and Mariamna. These saints, who are described as “Five Normal Virgos” (nuns, who lived in the world and, in parallel with their spiritual life, indulged in social work), are honored by the Orthodox Church on June 9, so For several years now, the church of the Holy Five Virgins in Argyroupoli has been operating on that day, but with less brilliance.

Due to COVID-19 pandemic measurements to stop the spread of the virus, this year the celebration had been moved to the Tuesday the 9th of June.

Undoubtedly, the most important testimony to the Holy Five Virgins is that of Francesco Barozzi, a 16th-century lord of Venetian Venetian, born in the village of Agios Konstantinos in Rethymno, near Argyroupoli. He was a mathematician with a variety of scientific interests, author of many books and founder in Rethymno of the Academy of Vivi (Living), the first club of scholars of the Renaissance in Greece. In 1577 he published the Description of Crete (Descrizione dell ’Isola di Creta), which states the following:

In the periphery of the city of Rethymno there are ruins that cover more than five miles; they belong to the ancient city of Lampi or, according to other authors, Lappi and Lappa. (…)

5 Virgins Church, Lappa cemeteryIn the same valley, there are five carnivores in a cave, one next to the other, carved in stone, three long and two square, which were monuments to the Lappeans. There, after the destruction of the city during the period of persecution, five virgins, Rodion, Thekla, Mariamni, Anaim and Martha, were martyred, and their bodies were placed in these five sarcophagi.

From then until today a great miracle happens there: the carnivores are sometimes full of water and sometimes empty, sometimes some of them are full and the rest are empty, sometimes they are all half full, sometimes some full to the middle, more or less, and others completely full or completely empty. This water is not known where it comes from, because in the carnivores it is in no way distinguishable from where it gushes, nor does the cave drip from its roof, nor from where it leaves.

The water is sweet and very good, neither too cold nor too hot, but of moderate temperature, clear, clean and free from any kind of odor, easy to digest and healthy to drink. It is probably a holy grail, which is why many patients drink it with respect and are healed. Others still send there from remote areas to get water and this is maintained and never stinks. I can certify this myself, because I transferred it to Venice and it was preserved, nor did it ever smell.

This miracle appears every season of the year, both in winter and in summer. Sometimes in July, August and September, when the island’s waters are scarce, in summer it never rains in Crete, these carnivores are full of water, while in the winter the waters increase, they are empty and completely dry with dust inside. It also often happens that different people go there on the same day and some of them find them full and others empty, others half full, others one part full and the other empty; others happen to find them empty and, while they are still there, to they see them slowly filling up, without being able to locate where the water comes from, and others find them full and, while they remain there, they see them slowly emptying and remaining completely dry, without being able to see where they come from. the water leaves, which is truly wonderful and supernatural.

Due to this miracle, a small Orthodox church was built in the cave many years ago. The five virgins with their names are painted on its wall. The church is often visited by many locals and foreigners who go there to watch the service, see the miracle and drink with great reverence from that water and take with them, a fact that is unnoticeable and memorable.

“(Francesco Barozzi, Descrittione dell ‘Isola di Creta (Description of Crete) 1577/8, edited by Stefanos Kaklamanis, Vikelaia Municipal Library, Heraklion 2004, pp. 312-314; the Italian text on pp. 232-234).”

Translated from the article of Θεόδωρος Ι. Ρηγινιώτης (Theodoros I. Riginiotis):

From June 15th Greece is welcoming back visitors, without COVID-19 test

2020 Season would start on the June 15, the day Greece will open welcoming back flights from abroad, as it was just announced (20/05/2020, 18:30)

Greek Prime Minster Kyriakos Mitsotakis had address the nation, announcing the plan to support economy, employment and tourism after the COVID-19 measurements.

“The transition from today’s uncertainty to tomorrow’s security is based on three pillars: employment support, tax cuts and boosting entrepreneurship,” he said.

Specifically referring to tourism business, the PM said “Greece’s 2020 season will begin on June 15th, coinciding with the date the country’s seasonal hotels will open their doors. Also Greece’s year-round hotels will open June 1st.

International flights will be welcoming from June 15th Greece,  initially only at Athens International Airport. Starting From July 1st, all Greek airports will be open to flights from abroad.

According to Mitsotakis, Greece’s visitors will undergo sample tests when required and must abide by the country’s general health protocols (that would be announced soon), which however “will not cast a shadow over our bright sun or natural beauty”.

It was announced that Greece’s incoming tourists will not need to have a COVID-19 test prior to travel nor will they be quarantined after arrival in order to enjoy their stay.

Minister of Tourism Theoharis has announced detail schedule for “Restart tourism” planning. As he said:

“Αuthorities will boost the healthcare capacity of several tourist destinations by providing tests and doctors, as well as an operational plan for the handling of possible infections (a hotel doctor, quarantine areas and transfer to a health facility).

Tourists will be allowed to enter Greece without taking a coronavirus test or remaining in quarantine when international flights restart on July 1, but health officials will conduct spot tests when required”

With information from: gov.gr & news.gtp.gr & ekathimerini.com
Photo credits: http://www.visitgreece.gr/en/downloads/wallpapers

The highlights of Argyroupolis Crete

Crete is not only famous for its ancient relics but also for the spectacular landscapes and renowned Cretan hospitality. To truly discover and explore Crete, you will need more than a week’s holiday, not even a month, a lifetime would be more like it and even then only a few people can tell you that they have seen all of Crete. It is almost impossible. Having already spent the past few summers on the island and in Rethymnon it was my first time visiting Argyroupolis.

I was invited to stay at the Arcus Luxury Suites in Argyroupolis which was the perfect opportunity to further explore the area and the nearby villages. Here are some of the places that I visited during my two day stay.

The highlights of Argyroupolis

Ancient Lappa was once a powerful Cretan city. Legend has it that is was founded by Agamemnon, the king of Mycenae, son of King Atreus and Queen Aerope.  Today the village of Argyroupolis stands on the site which was once the ancient city of Lappa.

A number of Venetian mansions can be found here till this day and excavations in the area have uncovered remarkable finds which trace back to the Late Geometric period. Loukia who is a local of Argyroupolis took us on a tour of her authentic, traditional family home.

The springs of Argyroupolis 

The springs of Argyroupolis are one of the highlights of the area. Numerous small waterfalls dominate the village, shaded by ancient plane trees.

There is also a very small church inside a rock, the chapel of Agia Dynami (Holy Force). The water which flows the chapel is said to be miraculous.

There is a plethora of taverns which serve grilled trout which guests can catch directly from the springs and have it grilled to order.

The church of Agia Kyriaki

This tiny church of Agia Kyriaki is located on the banks of the Mousellas river next to the famous Springs of Argyroupolis.

Featuring 11th and 13th century murals it was built on the site of what used to be a Roman bathhouse.

The church of the Holy Five Virgins

The church of the Holy Five Virgins located at a close proximity from the village of Argyroupolis and is an important historical site.

The church is dedicated to the Five Holy Virgins Thekla, Marianna, Ethane or Athena, Martha and Mary, who are believed to have died here.

The church was built on the ground of the ancient Roman tombs carved in the marly limestone rock. An impressive site indeed.

Panagia Antifonitria in Miriokefala

Miriokefala is a mountainous village which is located on the border of Rethymnon and Chania.

A short drive away from Argyroupolis the village is famous for the monastery of Panagia Antifonitria which is one of the oldest monasteries in Crete, founded in the 11th century.

The monastery celebrates on September 8 and 12 and many pilgrims walk up towards the monastery, starting a few days before the celebration.

Kallikratis village

New friends take you to places you have never been before. When our friend Andreas told us about visiting the Kallikratis village up in the mountains, we couldn’t resist his kind offer.

First we stopped for a Greek coffee at the most impressive little coffee shop I have ever seen. It is owned by Babis and his wife, who have a great passion for herbs and make their own jams, oils and other delicacies.

Whatever you do, this place should be on your list of places to see when you end up in Chania. We then headed towards the Kallikratis Gorge which lies on the southeast of Lefka Ori (White Mountains). The view from here is unbelievable!

Lake Kournas

The mountainous road that leads from Argyroupolis will give you the opportunity to explore the small villages and scenery. It might take you around 40 minutes or more to get to Lake Kournas which is the only fresh water lake in Crete.

During the summer it usually gets quite busy as it is a favourite destination for both locals and tourists. There are tavernas and coffee shops in the area and you can also rent a pedal boat to explore the lake and the natural surroundings.

Where to eat in Argyroupolis

Tavern Arhaia Lappa (Ancient Lappa)

On both evenings we had dinner at the Tavern Arhaia Lappa (Ancient Lappa) which serves delicious Greek food. We exchanged travel stories with our new friends who are worldwide travellers and are keen on exploring the world!

Over dinner we spoke about the famous Cretan snail dish and our friend Andreas told us that he knows a secret place that has the best snails. The next day he was out at 07:30 in the morning collecting snails for our dinner.

This is what makes Crete special. The generosity and thoughtfulness of its people. No hospitality can ever beat the Cretan hospitality.

Thank you Eleni and Yiannis Deligiannakis for your warm hospitality at Arcus Suites Rethymno Crete, Θόλος Σουίτες Ρέθυμνο Κρήτης member of the Guest Inn – The Greek network of rural accommodation, your sweet parents Argyro and Kanakis, and their special friend Andreas. Last but not least, Loukia for taking us on an interesting tour of her authentic and traditional family house.

If you haven’t been to Argyroupolis before, we hope that this post will inspire you to go!

Source: Passion for Hospitality

Vacations in Crete | Urlaub auf Kreta

Caribbean blue sea, inviting beaches, wild nature and unusual hospitality – that’s Crete. The largest Greek island is located in the eastern Mediterranean, 100 kilometers from the Greek mainland. The sun shines here 300 days a year. And there are huge mountains – the highest is 2,450 meters high – as well as numerous gorges that you can walk through. Andrea Grießmann explores the original Crete on a tour of the island.


Karibikblaues Meer, einladende Strände, wilde Natur und eine ungewöhnliche Gastfreundschaft – das ist Kreta. Die größte, griechische Insel liegt im östlichen Mittelmeer, 100 Kilometer vom griechischen Festland entfernt. Die Sonne scheint hier an 300 Tagen im Jahr. Und es gibt es gewaltige Berge – der höchste ist 2.450 Meter hoch – sowie zahlreiche Schluchten, die man durchwandern kann. Andrea Grießmann erkundet das ursprüngliche Kreta bei einer Tour über die Insel.



Arcus Suites – A unique experience in Crete

After the Luxurious Stone Apartments and Villa Olga , we went to our third property, the Arcus Suites . The suites are a complex built many centuries ago under the Venetian rule, which still retains its spirit of the times. The Arcus Suites are located in the inland Rethymnon Prefecture . To reach the Arcus Suites, you definitely need a rental car. What we particularly liked there was that you can experience the history of Crete up close and that many sights can only be reached on foot from the accommodation.

The location

The Arcus Suites are located in the village of Argiroupolis, which is famous for its healing spring water and the ancient village of Lappa . I have to smile at “famous” because there are no large crowds of tourists , but rather an insider for locals or extensive researching holidaymakers. The accommodation has a quiet location in the mountains of Rethymnon and still you are in max. 10 minutes by the sea. That was exactly what appealed to us here. It is not very far to Rethymnon either . With the rental carit only takes 30 minutes so that you can comfortably drive to the old town of Rethymnon in the evening for a visit to the tavern. For everyone who also wants to spend the evening at the village, there are two delicious taverns here.

The reception

With plenty of Greek music and frappé we drove from Agios Nikolaos towards Rethymnon and enjoyed the great view of the sea. After our pleasant arrival in the village of Lappa, our host Mr. Deligiannakis warmly welcomed us . There is always a feeling of security between people, whether locals or tourists, on Crete. After a small talk, Mr. Deligiannakis explained the nearby attractions to us using a map. We were amazed at what the village had to offer, because during our research we did not find what we were looking for. He was very helpful to us, for which we still consider him one of the friendliest hosts would designate. Shortly afterwards he handed over our keys for the suite and led us to our room.

For a small “boutique hotel” the area was large, which we did not expect. While he showed us the layout, he made us familiar with the historical events of the village. At the suite, Mr. Deligiannakis summarized all the important details about the suite and we were allowed to enter our suite called Barozzi . Mr. Deligiannakis had placed another sparkling wine on our table, which we enjoyed on our balcony in the evening.

The accommodation

The Arcus Suites are much more than just accommodation. The accommodation fits perfectly into the Crete scene that you always imagine before your vacation. This is how we would describe it: an idyll with history, adventurous and pure relaxation . The Arcus Suites are a complex with a lot of passion. The garden and the pool area alone are like a visit to the botanical garden. A wide variety of plants have been planted here and are lovingly cared for. The pool is clean and there are enough chairs for everyone. Although almost all suites were booked, we had the pool to ourselves at lunchtime and enjoyed the quiet with a lot of birdsong.

The Arcus Suites do not have a private car park, which was nevertheless not a problem for us. There is free parking at the village square, about 200 meters from the accommodation.

The complex, preserved and renovated from the 14th century, has a very famous ark at the entrance, which is still very well preserved. Further inside there is a mosaic floor in the complex on which dolphins can be seen. The entire complex was designated “ monument protection ” by the Ministry of Culture in 2005 , which also renovated the Venetian stone houses in good time.

The complex has five suites, which lend a special charm with stone walls and historical decorations. The authenticity of the suites is also evident from the stone fireplaces, which also give the complex the opportunity to be open all year round. The suites are beautifully decorated. Air conditioning, WiFi, television and landline phone – nothing was missing. The kitchen even had its own dishwasher, microwave, coffee machine and deep fryer. Our suite called Barozzi was spacious and had a wonderful decor. The highlight of the suites, however, is the bathroom. The whirlpool invites you to relax .

Unlike in other accommodations, breakfast is served in the room. There are fresh, homemade products every day . But what we particularly liked: Nothing international was served for breakfast. We were given traditional dishes such as “chortopita” – vegetarian pita .

The ancient village of Lappa and other sights 

Back then, with over 10,000 inhabitants, Lappa was a very important municipality in Crete. The old city gate can be seen directly at the village square, at the parking lot . This gate also leads to the open air museum . You can also go straight past the Arcus Suites and see the abandoned houses in the same district. During the tour you will see a Roman mosaic from the 3rd century . Don’t forget to visit the many souvenir shops at the end of the tour. The older population of the village is always happy to receive a greeting and a smile.

Other sights nearby

  • the Argiroupolis waterfalls and taverns with antichristo (lamb on a spit) and apaki (smoked pork)
  • The burial chamber of the holy five virgins


From comfort to adventure – the Arcus Suites were a unique experience for us, which we wholeheartedly recommend . Not only the facility, but the entire village is worth a visit . If you are looking for a varied holiday on Crete, you should definitely go inland.

Article source: Inselkreta

18th months Voucher for lost holidays in Greece due to covid19 pandemic

Through Greek Parliament the Tourism Ministry had pass, on the 13th of April, a legal clause allowing tourism enterprises to compensate their clients – individuals and tour operators – who have already made down payments for bookings that cannot be followed through due to restrictions in hotel operation and travel, with the issue of an 18-month open-date voucher.

That issue is of vital significance for tourism companies that are already facing liquidity problems. Albeit understandable, the demand by hotel customers for the return of deposits generates tension between them and the hoteliers.

Germany, Italy and other countries have already passed similar clauses,  with full compatibility with European law.

In practice, for a customer who may have booked a holiday for this Easter, this means that instead of having their money returned, they will get a voucher of the same value which they may use later on another trip.

This measure is considered a very important move toward saving the tourism industry in Greece as it eases the payment chain while offering a solution to consumers who may have booked their holidays some time ago so they do not lose their money.

Article based on: https://www.ekathimerini.com