18th months Voucher for lost holidays in Greece due to covid19 pandemic

Through Greek Parliament the Tourism Ministry had pass, on the 13th of April, a legal clause allowing tourism enterprises to compensate their clients – individuals and tour operators – who have already made down payments for bookings that cannot be followed through due to restrictions in hotel operation and travel, with the issue of an 18-month open-date voucher.

That issue is of vital significance for tourism companies that are already facing liquidity problems. Albeit understandable, the demand by hotel customers for the return of deposits generates tension between them and the hoteliers.

Germany, Italy and other countries have already passed similar clauses,  with full compatibility with European law.

In practice, for a customer who may have booked a holiday for this Easter, this means that instead of having their money returned, they will get a voucher of the same value which they may use later on another trip.

This measure is considered a very important move toward saving the tourism industry in Greece as it eases the payment chain while offering a solution to consumers who may have booked their holidays some time ago so they do not lose their money.

Article based on: https://www.ekathimerini.com

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